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These paradise islands attract travelers from all over the world in search of perfect sunsets, white sand beaches, and tall palm trees swaying in the breeze. Combined with the carefree smiles of the locals, this makes this destination one of the best places to spend a tropical vacation.
Program validity: January 20 to December 15, 2026.
7 Days / 6 Nights
CARTAGENA:
• Round-trip airport transfers (regular service).
• 3 nights' accommodation with breakfast.
• City tour including San Felipe Castle (regular service).
• Round-trip hotel transfers (see program notes).
BARÚ:
• Round-trip ferry transfers Cartagena – Barú – Cartagena (see program notes).
• 3 nights' accommodation with meal plan as per selected hotel (see program notes).
NOT INCLUDED:
Airfare, meals not specified, dock tax, travel insurance, optional activities, unmentioned expenses, tips, and other unspecified costs.
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• Commissionable Rates
• Prices in US dollars (USD) per person.
• • Program Validity: From January 16 to December 15, 2026
Some hotels and dates corresponding to peak season are still pending confirmation. We will inform you as soon as they are validated. For now, we recommend consulting with your advisor.
• A surcharge applies for transfer services arriving or departing at night.
• Rates are subject to availability and change.
• Guests residing abroad are exempt from the 19% VAT tax, provided they can demonstrate this to the hotel at check-in with their immigration entry stamp. The stamp must be the PT stamp issued by Colombian Immigration for visitors entering the country for leisure, recreation, cultural, health, events, conventions, or business activities. If the exemption is not met, the guest will be required to pay the 19% VAT tax directly at the destination.
• Isla del Encanto Hotel Schedule: Shared speedboat service
Meeting point at the Bodeguita Tourist Pier: 7:00 – 7:30 AM
Return from the island to Cartagena by speedboat: 2:30 – 2:45 PM
• Las Islas Hotel Schedule: Shared speedboat service
Check-in: 2:00 PM (departs from San Sebastián del Pastelillo Fort)
Check-out: 12:00 PM (departs from the Hotel)
• Sofitel Cartagena Hotel Schedule
Transfers are included via catamaran operating Monday through Thursday. From Friday to Sunday, speedboat service is provided.
Schedule:
Cartagena - Sofitel Barú: 11:00 AM or 3:00 PM
Sofitel Barú - Cartagena: 12:00 PM or 4:00 PM
Duration: From the dock to the hotel, the catamaran trip takes approximately 45 to 60 minutes, and the speedboat trip takes 30-40 minutes.
Notes:
This is a shared service with other guests arriving or departing on the same day. We suggest arriving at least 20 minutes before the scheduled departure. Departure from the Manga Yacht Club.
Service subject to cancellation due to weather conditions or instructions from competent authorities.
• The maritime transfer from Cartagena to Barú is subject to change without prior notice due to weather conditions. If this transfer is not possible, the journey will be made by land.
• Meal Plan:
Sofitel Cartagena: Breakfast.
• The Islands: Breakfast
• Isla del Encanto: Full Board (Breakfast, Lunch, and Dinner)
• Double rooms (DBL) with two twin beds may have a supplement depending on the configuration and availability of each hotel.
• Programs are quoted for regular services, except for the Luxury Plus category, which includes private transfers and city tours (except for transfers to the islands, which, even at Luxury Plus hotels, are shared). For programs in other hotel categories, regular services are included. We recommend adding the private services supplement for a more relaxed and comfortable trip.
• Not included: Airfare, meals not specified, dock tax (approximately USD 7), travel insurance (approximately USD 3), optional activities, unmentioned expenses, tips, and other unspecified costs.
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ZenVoyage Global
Fiscal address: Francisco I. Madero 148 Ni 1106. Colonia Centro, NL, 64000, México
Website: https://reservas.zenvoyageglobal.com
Contact: Laidis Pérez Guillén – ventas@zenvoyageglobal.com
1. Legal Compliance and Scope
TRAVEL PORTAL LLC (ZenVoyage Global, "we”, “us” or “our”) s committed to protecting the privacy and security of personal information collected through our website, platforms, communications and services.
his Privacy Policy has been prepared in accordance with applicable United States federal and state laws, including but not limited to:
-Federal and state consumer protection regulations
-Telephone Consumer Protection Act (TCPA)
-CAN-SPAM Act
-Privacy regulations applicable in the State of Florida
-Office of Foreign Assets Control (OFAC) regulations
-This Policy applies to all users, customers, agencies and partners who access or use our services.
2. Purposes of Data Processing
Primary purposes
-We may collect and process personal data for the following legitimate business purposes:
-User identification and account administration
-Sale, management and administration of travel-related services
-Processing of reservations, confirmations and modifications
-Payment processing, billing and fraud prevention
-Customer service and operational assistance
-Administrative, accounting and legal compliance
-Service quality control and internal audits
-Communication via email, phone, SMS or other authorized means, strictly related to contracted services
Secondary purposes
Subject to user consent where required, we may also use personal data for:
-Marketing and promotional communications
-Market studies, statistical analysis and internal metrics
-Website performance optimization and user experience improvement
Users may opt out of promotional communications at any time.
3. Personal Data We Collect
We may collect the following categories of information:
-Identification data: full name, address, phone number, email address, date of birth, government or tax identification when required for service provision
-Financial data: payment card information, ACH transfers or wire transfers (processed exclusively through secure payment providers)
-Technical data: IP address, browser type, device information, cookies and usage logs
TRAVEL PORTAL LLC does not knowingly collect or process sensitive personal data under applicable U.S. law.
4. Online Privacy Practices
This Privacy Policy is permanently available in the footer of our website.
We do not sell, rent or share phone numbers or SMS consent information with third parties for marketing purposes.
5. SMS Communications and Consent (TCPA Compliance)
Express consent (Opt-in)
When users provide their phone number through our website or other channels, express consent may be required to receive SMS communications.
Sample consent language:
“By checking this box, you agree to receive SMS messages from TRAVEL PORTAL LLC related to reservations, confirmations, billing or authorized promotions. You may reply STOP at any time to unsubscribe. For assistance, reply HELP or contact us at ventas@zenvoyageglobal.com . Message and data rates may apply. Message frequency may vary.”
Types of SMS messages
Reservation confirmations and reminders
-Operational service updates
-Payment or billing-related communications
-Promotional messages (only with express consent)
Opt-out
Users may opt out of SMS messages at any time by replying STOP or contacting ventas@zenvoyageglobal.com
TRAVEL PORTAL LLC fully complies with TCPA requirements.
6. Data Security
We implement reasonable administrative, technical and physical safeguards, including SSL encryption and secure systems, to protect personal information.
However, no internet-based data transmission can be guaranteed to be completely secure, and users acknowledge and accept this inherent risk.
7. Social Media
Any information shared by users through third-party platforms such as Facebook®, Instagram® or similar services is governed by the privacy policies of those platforms.
TRAVEL PORTAL LLC is not responsible for data practices outside its controlled systems.
8. User Rights and Requests
Users may request:
-Access to their personal data
-Correction or update of information
-Deletion of data, where legally permitted
-Restriction or objection to certain processing activities
Requests must be sent to {agency.email} and may require identity verification. We will respond within a reasonable timeframe in accordance with applicable U.S. law.
9. Data Sharing and Disclosure
Personal data may be shared only with:
-Service providers and payment processors necessary to deliver services
-Legal, accounting or compliance advisors
-Government or regulatory authorities when legally required
We do not share SMS consent data or phone numbers with third parties for marketing purposes.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
-Improve website functionality
-Analyze website usage and performance
-Remember user preferences
Users may configure their browsers to reject cookies, although some website features may be affected.
11. OFAC Compliance and Sanctions (Critical Section)
TRAVEL PORTAL LLC operates in strict compliance with United States sanctions laws and regulations, including those administered by the Office of Foreign Assets Control (OFAC).
Accordingly:
-TRAVEL PORTAL LLC does not market, sell, arrange or facilitate travel or services to or within countries designated by the United States as State Sponsors of Terrorism or comprehensively sanctioned jurisdictions, including but not limited to:
Cuba, Iran, North Korea, Syria, and any other country or territory subject to U.S. sanctions.
-Any reservation, transaction or service request that directly or indirectly involves a sanctioned country, entity or individual is strictly prohibited.
-TRAVEL PORTAL LLC reserves the absolute right to:
Cancel such transactions
Void related reservations
Issue refunds when legally permitted
Block or report activity as required by applicable law
Users acknowledge that compliance with U.S. sanctions laws is mandatory and non-negotiable.
12. Policy Updates
TRAVEL PORTAL LLC may modify this Privacy Policy at any time to reflect legal, regulatory or operational changes.
Updates will be available at https://reservas.zenvoyageglobal.com
13. Acceptance
By using our website or services, users acknowledge that they have read, understood and accepted this Privacy Policy and the Electronic Communications terms.